It is our intention to provide the best quality of care to our patients. If you have any comments, suggestions or complaints please do not hesitate to contact the Practice Manager.

We have a suggestions box situated above the repeat prescriptions box in the front reception.

We have our own in-house Complaints Procedure. Forms are available from the reception desk or available to download by clicking here.

We hope that most problems can be sorted out easily and at the time they arise. However if you are not satisfied with the outcome of the complaint, you should write to Mrs Sally Collingwood, Patient Relations and Complaints Manager, NHS Ayrshire and Arran, P O Box 13, Eglinton House, Ailsa Hospital, Dalmellington Road, Ayr, KA6 6AB